Technical Documentation has
closely followed the path of social and economic change for several
centuries now. With the development of technologically advanced
products and services, the need to convey and secure that knowledge
and skill grew. One can come across technical documentation as
early as the 14th century when Chaucer detailed the
purpose and operation of a navigation device. What Copernicus,
Hippocrates, Newton and Leonardo da Vinci wrote as explanatory
notes to demonstrate the use of their inventions, can be rightly
termed as early examples of technical documentation. The
20th century technical documentation got developed
during World War II, when a major technological upgrade happened in
manufacturing weapons and creation of nuclear
technologies.
Modern day technical
documentation can be attributed to the development of computer
science and subsequently the internet. Ever since the first
computers were developed to the recent development of some high
technology innovations in the 21st century, the need to
clearly instruct, describe and document has grown in acute
quantities. The rise in number of technology users worldwide over
the last few decades has further accentuated the need for technical
documentation.
Traditionally, people
developing technology products were the ones creating the technical
documentation. However, with the advent of specialization, growth
in technical products and services and the subsequent demand to
create good documentation worldwide has given the under recognized
technical writing professional new dimension. A technical writer is
an honest mediator between people who create technology and who use
technology.
The impact of internet on
technical documentation has been immense. It has lead to
development of various writer friendly tools and has added internet
as a tool for end users too.
In the 1980s technical
writers would write their first drafts in longhand on notepads and
send them for processing. However, today it is the age of
structured authoring, optimizing information reuse. There is a
significant change that has been brought about by technologies like
structured authoring, content management systems (CMSs), foreign
translation memory systems, and automated publication systems -
FrameMaker etc. However what has not changed is the process of
technical documentation, which essentially is adding value to the
business process by gathering and processing technical data into
information and providing the context to convert this information
into knowledge.
The domain of technical writers has expanded from a pure publication perspective to a more interactive ( Web 2.0, wikis ) one. More is got done with less time and resources. With the multiplicity of tools available, it is possible for to manage, protect, and share information as a business asset across the organization, in a knowledge driven global economic system.
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